Privacy Policy

Last updated: July 24, 2026

What this policy covers

This policy explains what information is handled when you visit this website or call the phone number shown on it, and what happens to that information afterward. TicketAgent is an independent travel agency. We are not an airline and we are not affiliated with, endorsed by, or acting on behalf of any airline.

This site is intentionally simple: there are no forms to fill in, no accounts to create, and no newsletter to sign up for. The main thing you can do here is call us. Because of that, most of this policy is about phone calls and about the standard measurement that happens when you visit any website.

Information we collect

When you call us. If you call the number on this site, we and the companies that help us handle calls may process:

• Your phone number (caller ID) and the date, time, and duration of the call.
• A recording of the call, where recording is used (see the call recording notice below).
• Any details you choose to share during the call so a booking can be arranged — for example, names of travelers, travel dates, and contact information. Please do not share more than the booking requires.

When you visit this website. Like nearly every website, our web server automatically keeps standard logs: your IP address, browser type, the pages you viewed, and the time of your visit. We use these logs to keep the site running and secure.

Advertising and analytics tags. Pages on this site may include advertising measurement tags such as the Google Ads tag. These use cookies or similar identifiers to help us understand which of our ads led someone to visit the site or place a call. They do not give us your name or the contents of your calls.

How we use this information

• Routing your call — connecting you to a partner booking specialist who can help with your request.
• Completing bookings you ask for — the details you provide on the call are used to arrange the travel you request.
• Measuring our advertising — knowing which ads and pages lead to calls, so we can spend our advertising budget sensibly.
• Quality and training — reviewing calls to check that they were handled properly and to improve service.

Who we share it with

We share information only with the companies involved in making this service work:

• Our call-tracking and advertising network — the service that operates the phone number, routes calls, and records call events for measurement and billing.
• Partner travel-booking specialists — the independent agents who answer your call and arrange bookings. They receive your caller ID and whatever you tell them on the call.
• Advertising platforms (such as Google Ads) — they receive measurement signals (for example, that a visit from a particular ad led to a call), not the contents of your conversations.

We do not sell your information to unrelated companies for their own marketing. Beyond the parties described above, we share information only with service providers needed to operate this website (such as hosting), where the law requires it, or in connection with a sale or reorganization of the business.

Call recording notice

Cookies and ad measurement

The advertising tags mentioned above may set cookies or use similar identifiers in your browser. Their purpose here is narrow: connecting an ad click to a visit or a call, so we know which advertising works. We use these tags for ad measurement, not remarketing, and we do not build profiles of you across other websites. The advertising platforms process this data under their own privacy policies.

You can control or delete cookies through your browser settings — every major browser lets you block third-party cookies, clear stored cookies, or browse in a private mode. Doing so will not affect your ability to use this site or call us.

How long we keep information

We keep information only as long as it is reasonably needed:

• Call records and recordings are kept for a limited period for quality review, billing reconciliation with our network partners, and dispute handling, and are then deleted in the normal course of business.
• Web server logs are kept for a short period for security and troubleshooting, then routinely overwritten or deleted.
• Advertising cookies expire on the schedule set by the advertising platform that placed them; you can clear them at any time in your browser.

Your rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. To make a request, email info@am2x.net and tell us the phone number you called from and roughly when you called, so we can find the relevant records. We will respond within a reasonable time and will ask for enough detail to confirm the request is genuinely yours.

If you are a California resident, California law gives you rights to know, correct, and delete personal information a business holds about you, and the right not to be discriminated against for exercising those rights. The email above is the way to exercise them with us.

If you are visiting from the EU or UK, data protection law there gives you similar rights of access, correction, erasure, and objection. This service is aimed at callers in the United States, but if we hold information about you, the same email address works for any request.

This section describes your rights in plain language; it is not legal advice.

Children

This website and phone service are intended for adults arranging travel. They are not directed at anyone under 18, and we do not knowingly collect information from children. If you believe a child has provided us information, contact us at the email below and we will delete it.

Changes to this policy

If we change how we handle information, we will update this page and change the "Last updated" date at the top. Meaningful changes will be reflected here before they take effect.

Contact

Questions or requests about this policy can be sent to:

AM2X LLC
Sharjah Media City (Shams), Sharjah, United Arab Emirates
Email: info@am2x.net
Phone: (833) 246-4395 (Monday–Sunday, 10:30 AM – 8:30 PM Eastern Time)